Shipping policy

1. Order Processing Time

  • All orders are processed within 1 to 2 business days (excluding weekends and holidays) after receiving your order confirmation email.

  • You will receive another notification when your order has shipped.

  • Please note: Processing times may slightly increase during peak holiday seasons or high-volume sales events.

2. Domestic Shipping Rates and Estimates We offer reliable shipping options across the United States. Shipping charges for your order will be calculated and displayed at checkout.

  • Standard Shipping: Delivered in 3 to 5 business days.

  • Expedited Shipping: Delivered in 1 to 2 business days.

  • Free Shipping: We offer free standard shipping on eligible orders over a specific cart value (as explicitly stated on our website storefront during promotion periods).

3. In-Store Pickup Skip the shipping lead times by opting for local pickup.

  • After placing your order and selecting local pickup at checkout, your order will be prepared and ready for pick up within 24 hours.

  • We will send you an email when your order is ready, along with instructions.

  • What to bring: Please bring your email confirmation and a valid government-issued photo ID. The name on the ID must match the billing name on the order.

4. How Do I Check the Status of My Order? When your order has shipped, you will receive an email notification from us that includes a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available via the carrier's system.

5. Shipment Security & Insurance for Electronics Because high-value electronics and smartphones are sensitive items, we take extra precautions to ensure safe delivery:

  • Signature Required: For your security, orders over a certain value (e.g., $200+) may require a signature upon delivery to prevent theft or unauthorized drop-offs.

  • Shipping Insurance: All high-value device shipments are fully insured during transit.

6. Damages and Lost Packages Techy Pembroke Pines is dedicated to ensuring your purchase arrives safely.

  • If you receive your order and notice visible damage to the packaging or the item itself, please take photos and contact us immediately at our official contact page.

  • If your tracking information states that your package was delivered but you have not received it, please check with neighbors or your local carrier branch before contacting us so we can initiate a formal trace with the shipping carrier.

7. International Shipping We currently only ship to addresses within the United States. We do not offer international shipping at this time.