Terms of service

1. Overview & Governing Law This website is operated by Techy Pembroke Pines. Throughout the site, the terms “we”, “us” and “our” refer to Techy Pembroke Pines. By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions. These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of the State of Florida.

2. Accuracy of Device Condition & Pricing

  • Pre-Owned Devices: We sell both new and certified pre-owned/refurbished electronics. We make every effort to accurately describe and photograph the physical and functional condition of all devices. Minor cosmetic imperfections may be present on pre-owned items and do not constitute a defect.

  • Pricing Errors: We reserve the right to refuse or cancel any orders placed for products listed at an incorrect price due to typographical or system errors.

3. Returns, Refunds, and Restocking Fees

  • Return Window: Eligible items can be returned within 30 days from the date of delivery.

  • Restocking Fees: All returns on non-defective, opened, or used electronics are subject to a 15% restocking fee to cover inspection, testing, and factory-resetting costs.

  • Condition of Returns: Returned items must include all original packaging, accessories, manuals, and bundles. Devices must be signed out of all personal accounts (e.g., iCloud, Google Account, Samsung Account) and have all passcodes removed before a refund is processed. We reserve the right to reject returns or deduct additional fees if a device is returned locked or physically damaged by the user.

  • Defective Items: Restocking fees do not apply to items that are proven to be defective upon arrival.

4. Repair Services & Limitation of Liability (If you offer mail-in repairs, diagnostics, or book repair services through the website)

  • Data Loss: Techy Pembroke Pines is not responsible for any data loss, corrupted data, or loss of software applications during the diagnostic or repair process. It is the customer's sole responsibility to back up all personal data before submitting a device for service.

  • Pre-Existing Conditions: We are not liable for pre-existing internal or cosmetic damage not disclosed prior to service, or for devices that fail to power on during initial diagnostics due to underlying hardware failures (such as severe liquid damage).

5. Prohibited Uses & Account Security You may not use our products or services for any illegal or unauthorized purpose. If you create an account on our store, you are responsible for maintaining the confidentiality of your account credentials. We reserve the right to refuse service, terminate accounts, or cancel orders at our sole discretion.

6. Contact Information Questions about the Terms of Service should be sent to us via our official contact channels at https://techypembrokepines.com/ or visited in-store at our Pembroke Pines location.